Clause 1. Applicability
1.1 To all offers, orders and agreements of D’O Studio-Gallery these General Terms and Conditions of Sale (hereinafter: the Terms and Conditions) shall apply, with the exclusion of any other general terms and conditions.
1.2 Acceptance of an offer or placement of an order shall imply that you accept the applicability of these Terms and Conditions.
1.3 Differences to the stipulations in these Terms and Conditions shall only be allowed after written approval, in which case the other stipulations shall remain in full force.
1.4 Any rights and entitlements, as negotiated in these Terms and Conditions and in any further agreements on behalf of D’O Studio-Gallery shall equally be negotiated on behalf of intermediaries and other third parties called in by D’O Studio-Gallery.
Clause 2. Offers/agreements
2.1 All offers of D’O Studio-Gallery shall be without engagement and D’O Studio-Gallery expressly reserves the right to change the prices, in particular if this is required by virtue of (legal) provisions.
2.2 An agreement shall only be concluded after acceptance of your order by D’O Studio-Gallery. D’O Studio-Gallery will be entitled to reject orders or to connect specific conditions to the supply, unless expressly stipulated otherwise. If an order is not accepted, D’O Studio-Gallery shall inform this within ten (10) working days after receipt of the order.
Clause 3. Prices and payments
3.1 The prices quoted for the offered products and services are in euros, inclusive of VAT and exclusive of postage, any taxes or other levies, unless stated otherwise of agreed on otherwise in writing.
3.2 Payment shall be effected without discount or setoff. The goods shall be supplied after payment of the full invoice amount in the account number specified during the ordering process.
3.3 Payment can be made in the manner or one of the manners as specified during the ordering process.
3.4 If the prices for the offered products and services increase in the period between placement of the order and the execution thereof, you will be entitled to cancel the order.
Clause 4. Delivery
4.1 The delivery dates specified by D’O Studio-Gallery shall only be indicative. If any delivery date is exceeded, this shall neither entitle you to damages nor entitle you to cancel your order or to dissolve the agreement, unless the delivery date has been exceeded to such an extent that you cannot be expected in reasonableness to leave the agreement intact. In such case you will be entitled to cancel the order or to dissolve the agreement insofar as that is necessary.
4.2 Delivery of the products shall take place at the place where and at the time when the products are ready for dispatch to you.
Clause 5. Retention of title
5.1 The title of the delivered products shall only pass to you after you have paid all that you owe to D’O Studio-Gallery pursuant to any agreement. The risk in respect of the products shall already pass to you at the moment of delivery.
Clause 6. Complaints and liability
6.1 You will be obliged to check upon delivery if the products are in accordance with the agreement. If this is not the case, you shall inform D’O Studio-Gallery of this as soon as possible and in any case within 14 working days after delivery, at any rate after discovery was possible in reasonableness, in writing and stating the reasons.
6.2 If it has been shown that the products do not comply with the agreement, D’O Studio-Gallery will have the option of replacing the concerned products by new products after their return or of repaying their invoice value.
6.3 If, for any reason whatsoever, you do not wish to buy a product, you will be entitled to return the product to D’O Studio-Gallery within 14 working days. Return consignments shall only be accepted in this case if the packing of the product is undamaged and any plastic sealing on the packing is intact and on condition that the cost of returning a consignment will be borne by you.
Clause 6.3 (addition i.c.w. EU law 13 June 2014)
You are entitled to cancel your order within 14 working days, for any reason whatsoever. The order amount inclusive shipment costs will be credited. The costs of sending it back from your home to our office will be for your account. If you use the right of withdrawal, you will have to return the product(s) – the total order if possible – in the original wrapping/packaging. When using this right, you will have to contact us.
Clause 7. Orders/communication
7.1 For misunderstandings, corruptions, delays or improper receipt of order data and information due to the use of Internet or any other means of communication in the traffic between you and D’O Studio-Gallery , or between D’O Studio-Gallery and third parties, in so far as these relate to the relationship between you and D’O Studio-Gallery , D’O Studio-Gallery shall not be liable, unless and insofar as there is a question of intention or gross negligence on the part of D’O Studio-Gallery.
Clause 8. Force majeure
8.1 Without prejudice to the other rights it is entitled to, in case of force majeure D’O Studio-Gallery will be entitled, at its option, to suspend the performance of your order or to dissolve the agreement without judicial intervention, by informing you of this in writing and without any obligation on the side of D’O Studio-Gallery to pay any compensation, unless this would be unacceptable in the given circumstances according to the standards of reasonableness and fairness.
8.2 Force majeure shall be understood as any shortcoming that cannot be imputed to D’O Studio-Gallery, because it is neither due to its fault, nor its responsibility, by virtue of the law, a juristic act or generally accepted practice.
Clause 9. Miscellaneous
9.1 If you inform D’O Studio-Gallery of an address in writing, D’O Studio-Gallery will be entitled to send all orders to that address, unless you notify D’O Studio-Gallery in writing of a different address to which your orders must be sent. If the specified delivery address is not all right and the order is returned to D’O Studio-Gallery, the cost of resending shall be borne by your.
9.2 If, for a short or longer period of time, D’O Studio-Gallery has permitted differences to these Terms and Conditions, whether or not tacitly, this shall leave its right intact to demand yet immediate and strict compliance with these Terms and Conditions. The fact that D’O Studio-Gallery applies these Terms and Conditions flexibly shall never constitute any right on your side.
9.3 If one or more of the stipulations of these Terms and Conditions or any other agreement should be in violation of any applicable legal provision, the concerned stipulation shall be cancelled and it shall be replaced by a comparable legally allowable stipulation to be determined by D’O Studio-Gallery.
9.4 D’O Studio-Gallery will be entitled to involve third parties in the execution of your order(s).
Clause 10. Applicable law and competent court
10.1 All rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions, Dutch law shall exclusively apply.
10.2 Any disputes between the parties shall be brought exclusively before the competent court in the Netherlands.